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Papendieck, A.: Organisation des Auskunftsdienstes in öffentlichen Bibliotheken (1982)
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Information und Dokumentation (IuD) (1986)
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Tätigkeiten im Auskunftsdienst : (= Arbeitshilfen zum Auskunftsdienst; 1) (1986)
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Auskunftsmittel - Charakterisierung und Typologie : Arbeitshilfen zum Auskunftsdienst; 2) (1986)
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Statistik im Auskunftsdienst : Arbeitshilfen zum Auskunftsdienst; 3) (1986)
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Library instruction and reference services (1984)
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Felsky, M.: ¬The legal liability of information professionals (1989)
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Hitzeroth, C.: Benutzer- und problemgerechte Aufbereitung umfangreicher Rechercheergebnisse aus der Datenbank INFODATA im Informationszentrum für Informationswissenschaft und -praxis der Gesellschaft für Information und dokumentation mbH (GID-IZ), Frankfurt am Main (1983)
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Schmidt, R.: Informationsvermittlung im Zeichen des Wissenstransfers : Thesen und Tendenzen im BMFT-Modellversuch (1987)
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Vogel, H.: Wissenstransfer - Informationsberatung oder Rechercheverkauf : ein Konzept der Informationsvermittlung (1987)
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Wersig, G.: Informationsindustrie, Informationsgewerbe oder Informationsinitiative : was verändert die Informationslandschaft? (1983)
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Schlitt, G.: Bibliotheken im Zeitalter der Informationsindustrie (1983)
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Grüner, M.: Markt und Staat in der Fachinformation : welche Rolle werden sie in Zukunft spielen? (1985)
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Vogel, D.: ¬Die Informationsgesellschaft von morgen : Herausforderung für den Staat (1986)
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Samulowitz, H.: Informationelle Erwartungshaltung und Informationsangebote (1986)
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Strauch, D.: Qualifikation - Faktor für bedarfsorientierte Informationsdienste (1986)
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Koenig, M.E.D.: ¬The information controllability explosion (1982)
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Everett, J.H.: Independent information professionals and the question of malpractice liabiblity (1989)
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Levinson, R.W.: Information and referral networks : doorways to human services (1988)
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Woods, L.B.; Walker, J.: Automation of community and referral services (1989)
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