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Hasiewicz, C.: Mehr Mut zu neuen Angeboten : Digitale Dienste in Öffentlichen Bibliotheken - Erwartungen und Möglichkeiten (2005)
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Coffman, S.: Going live : starting and running a virtual reference service (2003)
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Siess, J.A.: ¬The visible librarian : asserting your value with marketing and advocacy (2003)
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Virtuelle Bibliothekarin bei der Hamburger Staatsbibliothek (2005)
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Hermelbracht, A.; Senst, E.: Ideen für innovative Serviceangebote von Universitätsbibliotheken : Ergebnisse der Ideengenerierungsphase im Rahmen des ProSeBiCA-Projektes an der Universität Bielefeld (2005)
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Scholle, U.: Auf dem langen Weg von Schulungen zu Lehrangeboten : Das modulare Schulungskonzept der Universitäts- und Landesbibliothek Münster (2005)
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Hohnschopp, C.; Klusch, B.; Lauf-Immesberger, K.; Theobald, H.-J.: Teaching Librarians unterstützen Teaching Teachers : Ein Erfahrungsbericht aus dem Saarland (2005)
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Georgy, U.; Linde, F.: Auf der Suche nach dem Wert der Information : Entwicklung eines Produkt- und Preiskonzeptes für das Recherchezentrum der Stadtbibliothek Köln (2005)
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Petsonias, J.: Alles Internet, oder?! : Medienvergleichende Schulungen in der Stadtbibliothek Göppingen (2005)
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Schneider, D.: Fit für die Wissensgesellschaft : Die Teaching Library als eine Antwort auf Pisa und SteFi: Konzepte und Erfahrungen am Beispiel der Fachhochschulbibliothek Ingolstadt (2005)
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Pace, A.K.: ¬The ultimate digital library : where the new information players meet (2003)
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Howe, D.: Zum Rechercheprofi in zwei Stunden : Erfahrungen mit modularen Schulungsangeboten in der Regionalbibliothek Neubrandenburg (2005)
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Zach, L.: When is "enough" enough? : modeling the information seeking and stopping behavior of senior arts administrators (2005)
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Lin, S.-j.: Internetworking of factors affecting successive searches over multiple episodes (2005)
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Dudeck, J.; Voß, J.: Kooperation als wichtigster Bestandteil des Konzepts : Weblogs, Wikis und Co.: Social Software in Bibliotheken (2005)
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