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Weisel, L.; Klemm, U.; Roth, A.: Einsatz von Tele-Arbeit in der Fachinformation : eine Zwischenbilanz (1998) 4.07

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Theme: Informationsdienstleistungen

Prestel, J.: R.A.B.E. : Recherche und Auskunft in bibliothekarischen Einrichtungen. Frag nach bei RABE, die neue Mailingliste für Auskunftsbibliothekare (1998) 4.07

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Theme: Informationsdienstleistungen

Georgy, U.: Marketingmaßnahmen einer Informationsvermittlungsstelle für elektronische Informationsdienstleistungen (1998) 4.07

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Theme: Informationsdienstleistungen

Müller, H.: Qualitätsmanagement im FIZ Chemie Berlin (1998) 4.07

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Theme: Informationsdienstleistungen

McClure, C.R.; Bertot, J.C.; Zweizig, D.L.: Public libraries and the Internet (1994) 4.07

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Theme: Informationsdienstleistungen

Yu, L.: Geographic information systems in library reference services : development and challenge (1998) 4.07

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Theme: Informationsdienstleistungen

Electronic resources : use and user behavior (1998) 4.07

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Theme: Informationsdienstleistungen

Papandrea, V.A.: Managing reference services in the electronic age : a competing values approach to effectiveness (1998) 4.07

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Theme: Informationsdienstleistungen

Sarkodie-Mensah, K.: ¬The human side of reference in an era of technology (1998) 4.07

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Theme: Informationsdienstleistungen

Summey, T.P.: Techno reference : impact of electronic reference resources on traditional reference services (1998) 4.07

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Theme: Informationsdienstleistungen

Tenopir, C.: Plagued by our own successes (1998) 4.07

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Theme: Informationsdienstleistungen

Doty, P.: Tears live in an onion (1998) 4.07

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Theme: Informationsdienstleistungen

Subramanian, J.M.: Patron attitudes toward computerized and print resources : discussion and considerations for reference service (1998) 4.07

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Theme: Informationsdienstleistungen

Hoskisson, T.: Making the right assumptions : know your user and improve the reference interview (1998) 4.07

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Theme: Informationsdienstleistungen

Isaacson, D.: Pleasures and pitfalls that can make or break a reference encounter (1998) 4.07

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Theme: Informationsdienstleistungen

Lorenzen, M.: Management by wandering around : reference rovering and quality reference service (1998) 4.07

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Theme: Informationsdienstleistungen

Miller, D.S.: ¬An attitude of caring (1998) 4.07

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Theme: Informationsdienstleistungen

Philosophy of reference service (1998) 4.07

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Theme: Informationsdienstleistungen

Tyckoson, D.: What we do : reaffirming the founding principles of reference services (1998) 4.07

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Theme: Informationsdienstleistungen

Franks, J.A.: Forming a reference philosophy : the role of shared values (1998) 4.07

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Theme: Informationsdienstleistungen

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