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  • × year_i:[2000 TO 2010}
  1. Nilges, A.; Siebert, I.: Informationskompetenz im Curriculum : das Studienbegleitende Ausbildungskonzept zur Vermittlung von Informationskompetenz der Universitäts- und Landesbibliothek Düsseldorf (2005) 4.07 
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  2. Lossau, N.: ¬Der Nutzer soll König werden : Digitale Dienstleistungen in wissenschaftlichen Bibliotheken: Das Internet setzt Maßstäbe (2005) 4.07 
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  3. Lin, S.-j.; Belkin, N.: Validation of a model of information seeking over multiple search sessions (2005) 4.07 
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  4. Cole, C.; Leide, J.E.; Large, A,; Beheshti, J.; Brooks, M.: Putting it together online : information need identification for the domain novice user (2005) 4.07 
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  5. Kwon, N.: Community networks : community capital or merely an affordable Internet access tool? (2005) 4.07 
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  6. Pugh, L.: Change management in information services (2000) 4.07 
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  7. Orna, E.: Information strategy in practice (2004.) 4.07 
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  8. Koopmans, N.I.: What's your question? : The need for research information from the perspective of different user groups (2002) 4.07 
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  9. Nicholas, D.; Huntington, P.; Williams, P.: ¬The impact of location on the use of information systems : case study - health information kiosks (2002) 4.07 
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  10. Katzmayr, M.: Kundenorientierung in Bibliotheken? : Eine kritische Annäherung an die Frage des Umgangs mit Benutzerinnen (2005) 4.07 
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  11. Wissenschaftskommunikation im Netzwerk der Bibliotheken : Scholarly Communication in Libraries-Networking (2005) 4.07 
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  12. Lipow, A.G.: ¬The virtual reference librarian's handbook (2003) 4.07 
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  13. Normore, L.F.: Reference in Context Project (2001) 4.07 
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  14. Günther, S.: Aufbruch in den virtuellen Raum : Anleitung zum Aufbau eines Web Contact Centers (2005) 4.07 
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  15. Palmer, C.L.: Scholarly work and the shaping of digital access (2005) 4.07 
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  16. Wolpert, A.J.: Information service to remote users (2002) 4.07 
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  17. Albrecht, R.: Digitale Auskunft im Verbund : Ein Jahr InfoPoint Rhein-Main (2005) 4.07 
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  18. Ulrich, P.S.: Multilinguale kollaborative Auskunftsdienste mit QuestionPoint (2005) 4.07 
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  19. Ortwein, A.: InfoPoint (2005) 4.07 
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  20. Pomerantz, J.: ¬A conceptual framework and open research questions for chat-based reference service (2005) 4.07 
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